Aluminium solar panel mounting bracket
*high quality at the best price*
Terms of Sale
The customer can choose between card payment and PayPal
– Card payment:
This payment method is safe; we comply with the PCI DSS Certification (Payment Card Industry Data Security Standards), which requires a strict control of the processing of financial data of our customers. All bank details provided in the processing of your payment are encrypted on a secure platform that makes use of the latest encryption and authentication technology. Validating your purchase with this payment method implies direct authorization to the bank of the card that you have used to make the payment of your order.
This is an Internet payment method that allows you to make safe (protected by SSL protocol), easy and quick payments, with a simple and easy registration. Also, your PayPal account is free. Your bank details are only stored on PayPal. Your order will be registered once the payment has been confirmed on PayPals website. Charge to your account shall be made when the order has been placed.
Shipping are carried out within 1 to 3 working days once the payment notification for the order has been received. Once it has been shipped, the delivery of your order shall be made within 24-48 hours for national shipping and 3-4 days for international shipping.
When the order is processed in our warehouses, you will receive an e-mail indicating the transport company and the tracking number for consultation.
Shipping costs shall depend on the final weight of your order and the location where it must be sent to.
The shipping cost is automatically calculated when you place the order on the website and it will also be shown before you confirm your order. The costs include insurance, which covers breakage, loss or theft.
Please consider that estimated dispatch times are, indeed, mere estimations. They are not guaranteed dispatch times and, therefore, they cannot be assumed as such.
Return policy and right to cancel
All products sold by Viasolar Energy are subject to the general return policy.
For products that have been damaged during shipping, defective or incorrect, Viasolar Energy offers the return of the product.
Additionally, you can cancel your order without justification.
In the event of damaged, defective or incorrect products, as well as in the case of cancellation, you must inform us about your decision of returning the product. Sending a notice before 15 days from the date of reception of the order is sufficient.
Viasolar Energy does not assume the ownership of the returned product until it has been received. Viasolar Energy reserves the right, at its sole discretion, to reimburse the amount of the product without requiring its return. In such case, the ownership of the product shall not be Viasolar Energy.
Viasolar Energy shall reimburse the amount of the product and shipping costs, no later than 15 days after we receive the notification mentioned above (provided that the product has been returned to us). Viasolar Energy shall use the same payment method that you used in the initial transaction, unless another method is agreed. In any case, you shall not bare any fees that may arise from said reimbursement. We may withhold the reimbursement until we have received your returned items.
Please consider that you will need to return the items following the available instructions, within 15 days after the day on which you notified us your decision.
In the event of cancellation, you will have to bear the direct costs of the return of said items.